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Terms and Conditions

1. Introduction This agreement governs the use of the Chloride Exide website, including the purchase of products such as automotive batteries, solar equipment, and other energy solutions. By accessing and using this website, you agree to comply with these terms and conditions. If you do not agree, you must discontinue using the website immediately.

2. Order Acceptance and Cancellation We reserve the right to refuse or cancel any order for reasons such as product unavailability, inaccuracies in product or pricing information, or issues with payment. If an order is canceled, any payment made will be refunded in full. Orders will only be accepted upon successful payment verification.

3. Pricing and Payment All prices listed on the website are in the local currency and exclude taxes, shipping fees, and handling charges unless otherwise specified. We reserve the right to modify prices at any time without prior notice. Accepted payment methods include major credit cards, debit cards, and other electronic payment systems. Customers must ensure they are authorized to use the payment method provided.

4. Shipping, Delivery, and Risk of Loss We aim to process and ship all orders within the specified time frame mentioned on the product page. Shipping times may vary depending on your location. Once products are handed over to the shipping carrier, the risk of loss or damage transfers to the customer. We are not responsible for delays caused by shipping carriers or unforeseen events. Please refer to our shipping policy for detailed information.

5. Returns and Refunds We accept returns for defective or damaged products within 15 days of receipt. Products must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the customer’s responsibility unless the product is faulty. Refunds will be processed after inspection of the returned item. No refunds will be issued for items that have been used, installed, or altered in any way.

6. Warranty and Disclaimers Chloride Exide provides warranties on its products as outlined in the manufacturer’s warranty documentation. Products are sold "as is" and "where is," with no other warranties implied unless explicitly stated. We disclaim all warranties, whether express or implied, including any implied warranties of merchantability or fitness for a particular purpose, except where prohibited by law.

7. Intellectual Property Rights All content on the Chloride Exide website, including text, images, logos, and software, is the intellectual property of Chloride Exide or its licensors. You may not copy, distribute, or use any content from this website without prior written consent. Unauthorized use of our intellectual property may result in legal action.

8. Limitation of Liability Our maximum liability for any product sold through the website is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

9. Privacy Policy We respect your privacy and are committed to protecting your personal data. Our privacy policy outlines how we collect, use, and protect your information. By using our website, you consent to our privacy practices.
10. Prohibited Use Customers must use the website only for lawful purposes and refrain from activities such as hacking, introducing viruses, or using the website for fraudulent purposes. Any breach of these restrictions may result in the termination of access to the site.

11. Governing Law and Dispute Resolution These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising under these terms shall be resolved through arbitration or in courts within the specified jurisdiction.

12. Amendments Chloride Exide reserves the right to update or modify these terms and conditions at any time. Customers are encouraged to review this page periodically for changes. Continued use of the website following any changes implies acceptance of the revised terms.

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